About

Mission Statement

The mission of Piedmont Counseling Services is to serve persons in need by delivering the highest quality family and individual care. Piedmont Counseling Services will assess needs and create effective and efficient goal oriented treatment plans while respecting individual rights, gender, socio-economic status, race, culture, sexual orientation, religion, and age. It is Piedmont Counseling Services mission to help persons in care establish and maintain a dignified, productive and self-sufficient lifestyle. To achieve this, PCS will provide a coordinated network of community-based services and supports that are person-centered and build on the strengths and resilience of individuals, families, and communities to achieve stable emotional/behavioral health and/or abstinence from chemicals and improved health, wellness, and quality of life.

Strategy

• PCS will partner with local social service agencies to identify persons in need.
• PCS will include stakeholders in the development of service plans and ongoing feedback on progress and the quality of care.
• PCS clinicians will be assigned to cases only after thorough training, orientation, and criminal background and professional credential verification.
• Each family or individuals’ treatment plan will begin with a thorough assessment, time sensitive and goal oriented treatment plan.
• Every PCS provider will be held accountable to abide by PCS ethical and legal standards.
• PCS will establish Compliance as a Corporate Competency.

PCS provides services based on these general tenets:

• All human beings have an innate desire to be emotionally, physically, and spiritually healthy. When given support, encouragement, and insight, they will move towards health.
• All human beings have strengths and skills that are admirable and desirable.
• All human beings operate in a connected system of individuals, groups, and organizations that all impact and shape their experiences, beliefs, feelings, and behaviors. When those systems are damaging, or destructive, human beings develop coping responses that may be maladaptive and unhealthy, but are understandable given their circumstances.
• Within all human beings lies the ability to achieve emotional, physical, and spiritual health once barriers to healthy growth are removed.
• Clinicians working with individuals and families facilitate the consumers own natural inclination to health by identifying and capitalizing on the consumers strengths and skills.
• Clinicians acknowledge that all services are for the benefit of the consumer and consider the consumer to be the agent of change in the therapeutic process. As such, the consumer determines goals of treatment and defines the conditions of success.
• Professionals and agencies involved with the consumer are acknowledged to be part of the consumers’ ecosystem and are involved in the therapeutic process as appropriate but are secondary to the consumer and their immediate relations.

Financial Opportunities

The organization continues to be awarded several non-accredited program contracts to provide Therapy, Substance Abuse, Domestic Violence, Relative Non-Relative Care, CCFA Assessments, Parent Skills Training, Supervision of Child/Parent visits.

PCS has contracts with DBHDD to provide services through Medicaid, Amerigroup, Caresource, and Peach State insurances. Referral sources include government social service agencies, private doctors, private mental health providers, and recommendations from previous consumers.

Service Area Needs

PCS continues a viabrant relationship with Middle Georgia referring agencies and DFCS referring agencies outside of middle Georgia continue sending referrals to PCS for those clients physically located in Middle Georgia. These counties include, but are not limited to: Cobb, Lowndes, Laurens, and Lamar Counties.

Safety

PCS conducts ongoing safety drills at the PCS offices to be prepared for events such as fires, natural disasters, and active shooter events. All staff are trained to evaluate risk while providing community services and to act to prevent accidents or injuries. PCS has a perfect safety record, with no clients or staff ever suffering an injury of any kind connected to services from PCS.

Persons Served

As of January 1, 2025 PCS, was serving consumers as listed below:

During the course of 2024 PCS delivered services, across all funding sources, as detailed below:

Technology

PCS believes that technology enhances the delivery of mental health services and provides opportunities to maximize staff time and efforts. Technology also allows for staff to have full access to clinical records and facilitates communication between staff regarding services being provided and regarding persons served. PCS uses a fully electronic medical record for all consumer records. Tablets and other mobile devices are used as a component of community-based services to enhance services being provided.

Audit Results

Results of Initial Depression Clinical Practice Guidelines Audit – 1st Quarter 2025

Piedmont Counseling Services Inc_Initial_Depression_CPG Audit Results_Pass

Client Satisfaction Survey

CareSource Clinical Practice Guidelines Audit – Q1 2025

CareSource recently conducted a Clinical Practice Guidelines audit for depression in accordance with Georgia Families® program requirements. Covering the period from January 1 to March 31, 2025, the audit evaluated Piedmont Counseling Services’ adherence to clinical standards and the effectiveness of care provided. We are pleased to report that the audit resulted in a satisfactory review. Providers are reminded to continue documenting tobacco, alcohol, and substance use as part of future compliance efforts. We appreciate the continued partnership in delivering high-quality care to CareSource members.

CareSource Medical Records Audit