Mission Statement

The mission of Piedmont Counseling Services is to serve persons in need by delivering the highest quality family and individual care. Piedmont Counseling Services will assess needs and create effective and efficient goal oriented treatment plans while respecting individual rights, gender, socio-economic status, race, culture, sexual orientation, religion, and age. It is Piedmont Counseling Services mission to help persons in care establish and maintain a dignified, productive and self-sufficient lifestyle. To achieve this, PCS will provide a coordinated network of community-based services and supports that are person-centered and build on the strengths and resilience of individuals, families, and communities to achieve stable emotional/behavioral health and/or abstinence from chemicals and improved health, wellness, and quality of life.

Strategy

  • PCS will partner with local social service agencies to identify persons in need.
  • PCS will include stakeholders in the development of service plans and ongoing feedback on progress and the quality of care.
  • PCS clinicians will be assigned to cases only after thorough training, orientation, and criminal background and professional credential verification.
  • Each family or individuals’ treatment plan will begin with a thorough assessment, time sensitive and goal oriented treatment plan.
  • Every PCS provider will be held accountable to abide by PCS ethical and legal standards.
  • PCS will establish Compliance as a Corporate Competency.

PCS provides services based on these general tenets:

  • All human beings have an innate desire to be emotionally, physically, and spiritually healthy. When given support, encouragement, and insight, they will move towards health.
  • All human beings have strengths and skills that are admirable and desirable.
  • All human beings operate in a connected system of individuals, groups, and organizations that all impact and shape their experiences, beliefs, feelings, and behaviors. When those systems are damaging, or destructive, human beings develop coping responses that may be maladaptive and unhealthy, but are understandable given their circumstances.
  • Within all human beings lies the ability to achieve emotional, physical, and spiritual health once barriers to healthy growth are removed.
  • Clinicians working with individuals and families facilitate the consumers own natural inclination to health by identifying and capitalizing on the consumers strengths and skills.
  • Clinicians acknowledge that all services are for the benefit of the consumer and consider the consumer to be the agent of change in the therapeutic process. As such, the consumer determines goals of treatment and defines the conditions of success.
  • Professionals and agencies involved with the consumer are acknowledged to be part of the consumers’ ecosystem and are involved in the therapeutic process as appropriate but are secondary to the consumer and their immediate relations.

Financial Opportunities

The organization continues to be awarded several non-accredited program contracts to provide Therapy, Substance Abuse, Domestic Violence, Relative Non-Relative Care, CCFA Assessments, Parent Skills Training, Supervision of Child/Parent visits.

PCS was awarded a WellCare and Amerigroup contract in 2014 and person served base continues to grow. Private referrals from parents have increased.

Service Area Needs

PCS successfully retained relationship with middle Georgia referring agencies during 2014 and into 2015. DFCS referring agencies outside of middle Georgia began sending referrals to PCS for those clients physically located in middle Ga. These counties include: Cobb, Lowndes, Laurens, and Lamar Counties.

Safety

PCS conducts ongoing safety drills at the PCS offices to be prepared for events such as fires, natural disasters, and active shooter events. All staff are trained to evaluate risk while providing community services and to act to prevent accidents or injuries. PCS has a perfect safety record, with no clients or staff ever suffering an injury of any kind connected to services from PCS.

Persons Served

As of January 1, 2018 PCS, was serving consumers as listed below:

Funding Source Number of Consumers
Amerigroup 29
CareSource 23
WellCare 67
State Funded 115
Total Persons being Served 330

 

Gender Number of Consumers
Male 154
Female 171

 

During the course of 2017 PCS delivered services, across all funding sources, as detailed below:

Type of Service Number of Service Units
Individual Counseling 3,088 Units of Service
Family Counseling 541 Units of Service
Crisis Intervention 29 Units of Service
CSI Skill Building 2,336 Units of Service

 

Technology

PCS believes that technology enhances the delivery of mental health services and provides opportunities to maximize staff time and efforts. Technology also allows for staff to have full access to clinical records and facilitates communication between staff regarding services being provided and regarding persons served. PCS uses a fully electronic medical record for all consumer records. Tablets and other mobile devices are used as a component of community-based services to enhance services being provided.

PCS uses active encryption to ensure that all email sent or received is HIPPA compliant to protect the privacy of those receiving services from PCS. In addition, the electronic medical record uilized by PCS uses state-of-the-art technology to ensure a secure firewall is in placed to protect consumer information.

 

Audit Results

PCS Audit Results